North Country Healthcare - Androscoggin Valley Hospital, Berlin NH

Mission: Delivering the highest quality healthcare and experience for every patient, every day.

Vision: Working TOGETHER, we will be one of the top ten critical access hospitals in the Country, by providing the most compassionate, highest quality care to OUR community.

Values have been developed for all Androscoggin Valley Hospital team members to follow. These values establish specific behaviors that team members are required to practice while on duty. Compiled by team members themselves, these behaviors are demonstrated by AVH’s conscientious and caring workforce. By incorporating these values, we expect team members to be diligent about practicing them every work day.

At AVH, rooted in Ownership and Accountability, and nourished by Collaboration and Communication, we have the strength of our Integrity, which allows us to deliver with Flexibility, excellent Service, and Quality for our Community.

The leaves of this tree represent specific instances in which individuals or teams at AVH exhibited behavior consistent with these values. It is through these behaviors that our tree continues to grow.

Only through adhering to and “living” these Values will we achieve our Vision of being one of the top ten Critical Access Hospitals in the Country. ~Michael D. Peterson, FACHE, President of Androscoggin Valley Hospital

Named a 2020 Best Place to Work in Healthcare by Modern Healthcare, North Country Healthcare (NCH) is a non-profit affiliation of four medical facilities serving New Hampshire’s Coös and Grafton Counties. NCH includes numerous physicians and medical providers at multiple locations.

This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, medical laboratories, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

Member organizations include Androscoggin Valley Hospital in Berlin, Upper Connecticut Valley Hospital in Colebrook, Weeks Medical Center in Lancaster, and North Country Home Health and Hospice Agency in Littleton. NCH is proud to be the largest employer in the North Country.

North Country Healthcare also collaborates with a Federally Qualified Health Clinic: Coös County Family Health Services, in both Berlin and Colebrook. Together they have formed a Limited Liability Corporation (LLC) to develop a Clinically Integrated Network for all hospitals and providers in the North Country to address population health and to improve the health indicators for all of the residents of the North Country.